FENG-YI Kinetic Lighting Design — Innovative Kinetic Light Solutions

Resolve overheating issues:

1. Environment Check: Ensure the operating temperature ≤60℃; move the fixture away from heat sources (e.g., stage heaters) and ensure 50cm clearance around the fan grille.

2. Fan Maintenance: Clean the fan and fan grille with compressed air (remove dust buildup); check if the fan runs when the fixture is powered on (replace fan if silent).

3. Protection Threshold: Enter "Settings → Temperature Protection" to adjust the threshold (default 60℃, max 80℃) if the environment requires higher operating temperatures.

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).

For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.

The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.