Kinetic Halo Ring——Ideal for a wide range of large-scale events: commercial spaces, TV shows, concerts, nightclubs, and various other settings.

Yes, customized products have the same warranty policy as standard products (under non-human damage, the whole machine is warranted for 1 year, and LED lamp beads are warranted for 2 years). For faults caused by customized functions (e.g., adaptation issues of the special light control protocol specified by the customer), the after-sales team will give priority to targeted troubleshooting to ensure no impact on use.

We offer noise-optimized solutions (vibration damping/soft start/low-noise wire rope guidance) to meet acoustic requirements for TV studios and commercial spaces.

We recommend a clear height of ≥6–8 m (higher may be required for choreography needs). Load capacity is calculated based on point load plus safety factor. We provide structural calculations and suspension point recommendations.

Yes, we can pre-set multiple "lighting scenes" (e.g., welcome mode, performance mode, climax mode, and clearing mode) for you. You can switch between them at will, allowing you to see how the lighting changes dynamically with the music and business hours, creating a truly immersive experience.

The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.