Kinetic Feather Lamp——Ideal for a wide range of large-scale events: commercial spaces, TV shows, concerts, nightclubs, and various other settings.

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

Standard configurations: approx. 4–8 weeks; custom projects depend on scale and logistics. Expedited options and rental alternatives available.

Expedited shipment is supported for urgent orders: For standard models (e.g., conventional PAR lights, 7-lamp 60W wash lights), if stock is sufficient, SF Express/JD Air Freight can be arranged on the same day (freight is borne by the customer; e.g., the air freight for 10 conventional lights is approximately 200-300 RMB), with next-day delivery. For standard models out of stock, expedited production can be arranged (shipment within 3 days), and an expedited fee (10%-15% of the order amount) will be charged. Specific details to be confirmed with the account manager.

For prefecture-level cities and above, an "exclusive wholesale cooperation" policy is implemented: If there is already a cooperative wholesaler in a region (with an annual purchase amount of ≥ 300,000 RMB), no second wholesaler of the same type will be developed. For county-level regions, 2-3 wholesalers can be developed based on market demand, but clear sales scopes must be divided (e.g., by town) to avoid vicious competition.

For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.