Kinetic Feather Lamp——Ideal for a wide range of large-scale events: commercial spaces, TV shows, concerts, nightclubs, and various other settings.

Supports DMX / Art-Net / sACN for seamless integration with mainstream consoles; also enables Timecode-driven operation and multimedia synchronized control.

Troubleshoot in 4 steps:

1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.

2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).

3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.

4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.

Expedited shipment is supported for urgent orders: For standard models (e.g., conventional PAR lights, 7-lamp 60W wash lights), if stock is sufficient, SF Express/JD Air Freight can be arranged on the same day (freight is borne by the customer; e.g., the air freight for 10 conventional lights is approximately 200-300 RMB), with next-day delivery. For standard models out of stock, expedited production can be arranged (shipment within 3 days), and an expedited fee (10%-15% of the order amount) will be charged. Specific details to be confirmed with the account manager.

For prefecture-level cities and above, an "exclusive wholesale cooperation" policy is implemented: If there is already a cooperative wholesaler in a region (with an annual purchase amount of ≥ 300,000 RMB), no second wholesaler of the same type will be developed. For county-level regions, 2-3 wholesalers can be developed based on market demand, but clear sales scopes must be divided (e.g., by town) to avoid vicious competition.

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).