kinetic Wing Light——Ideal for a wide range of large-scale events: commercial spaces, TV shows, concerts, nightclubs, and various other settings.

For prefecture-level cities and above, an "exclusive wholesale cooperation" policy is implemented: If there is already a cooperative wholesaler in a region (with an annual purchase amount of ≥ 300,000 RMB), no second wholesaler of the same type will be developed. For county-level regions, 2-3 wholesalers can be developed based on market demand, but clear sales scopes must be divided (e.g., by town) to avoid vicious competition.

Troubleshoot in 4 steps:

1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.

2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).

3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.

4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.

Resolve overheating issues:

1. Environment Check: Ensure the operating temperature ≤60℃; move the fixture away from heat sources (e.g., stage heaters) and ensure 50cm clearance around the fan grille.

2. Fan Maintenance: Clean the fan and fan grille with compressed air (remove dust buildup); check if the fan runs when the fixture is powered on (replace fan if silent).

3. Protection Threshold: Enter "Settings → Temperature Protection" to adjust the threshold (default 60℃, max 80℃) if the environment requires higher operating temperatures.

Our products are designed specifically for the entertainment industry. They feature excellent heat dissipation and can withstand the harsh, high-temperature, high-humidity, and dusty environments of bars. They are guaranteed to operate continuously for 2,000 hours. We offer a one-year warranty starting from the date of delivery (excluding consumables such as bulbs and LEDs). If the product is damaged due to quality issues, the seller will provide a replacement free of charge.

The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.