Firefly Stage Lighting — FENG-YI Kinetic Light Solutions

All our lights adopt imported LED chips, with a service life of ≥ 50,000 hours under normal use (8 hours of daily use can last for 17 years). The replacement of lamp beads requires professional operation—due to the involvement of wire soldering and heat dissipation adaptation, unprofessional operation may cause short circuits or uneven light effects. You can contact the after-sales team for on-site replacement or repair-by-mail services.

Fix with these steps:

1. Channel Check: Ensure the correct cutting channel (e.g., Cut 1: CH24) is selected on the controller; set the channel value to 100-255 (0=no movement).

2. Motor Calibration: Enter "Factory Settings → Motor Calibration → Cut 1" and adjust the offset (-128~+127) to compensate for mechanical errors.

3. Mechanical Blockage: Power off the fixture and check if debris (dust, wire) is blocking the blade’s travel path; clean the path with a soft brush and re-test.

MOQ for wholesale: ≥ 10 units for a single model of conventional lights, and ≥ 5 units for a single model of elevating lights/moving head lights. Tiered pricing is supported: Taking conventional PAR lights as an example, a 5% discount is offered for 10-50 units, a 10% discount for 51-100 units, and a 15% discount for over 100 units. Specific quotations can be negotiated with the account manager based on the cooperation scale (e.g., annual purchase volume).

The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.

For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.