Kinetic Glass Raindrop——Ideal for a wide range of large-scale events: commercial spaces, TV shows, concerts, nightclubs, and various other settings
◉ Product Features
◉ Specifications
| Item No. |
DLB-E3-11012 (3 meters) DLB-E6-11089 (6 meters) |
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| Fixtur | 1 Pixels | ||
| 3 pcs 0.2W RGB 3 in 1 LED | |||
| Light angle: 360° | |||
| Material: Glass | |||
| Dimensions : D50mm x L220mm | |||
| Weight: 0.65kg | |||
| Power: 0.6W | |||
| Winch(0-6m) | Lifting length: 0-6 meters | ||
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| Weight: 7kg | |||
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Housing color: Black |
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| Group | Winches x 1 | ||
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RGB Raindrop x 1 |
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| Control |
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| Electrical and Connectionsz |
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| Ambient temperature: 5-40° | |||
| Installation |
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| Safety wire attachment hole | |||
| Ensure vertical hang | |||
◉ Applications
◉ Advantages
◉ Customization Options
◉ Packaging & Logistic
Packaging
Each unit is packaged in a sturdy carton with foam insulation to protect aluminium components during transit. Custom flight cases are available for bulk orders to ensure safety for multiple units.
Logistics
Shipped via freight or courier services. The product is classified as electronic equipment; ensure transport within the ambient temperature range (5 - 40°C) to avoid damage.
◉ Frequently Asked Questions
Products
How to set the DMX starting address via the panel?
Follow these steps:
1. Press "Left" (multiple times if needed) to return to the main interface.
2. Press "Up/Down" to select "Settings", then press "OK" to enter.
3. Select "DMX Address" and press "OK" to enter edit mode.
4. Adjust the hundreds digit (e.g., 2 for address 286) with "Up/Down", press "OK" to confirm; repeat for tens (8) and units (6) digits.
5. Press "OK" again to save the address (e.g., A286) and exit edit mode.
The cutting blades do not move linearly. How to troubleshoot?
Fix with these steps:
1. Channel Check: Ensure the correct cutting channel (e.g., Cut 1: CH24) is selected on the controller; set the channel value to 100-255 (0=no movement).
2. Motor Calibration: Enter "Factory Settings → Motor Calibration → Cut 1" and adjust the offset (-128~+127) to compensate for mechanical errors.
3. Mechanical Blockage: Power off the fixture and check if debris (dust, wire) is blocking the blade’s travel path; clean the path with a soft brush and re-test.
The fixture overheats and shuts down. What should I do?
Resolve overheating issues:
1. Environment Check: Ensure the operating temperature ≤60℃; move the fixture away from heat sources (e.g., stage heaters) and ensure 50cm clearance around the fan grille.
2. Fan Maintenance: Clean the fan and fan grille with compressed air (remove dust buildup); check if the fan runs when the fixture is powered on (replace fan if silent).
3. Protection Threshold: Enter "Settings → Temperature Protection" to adjust the threshold (default 60℃, max 80℃) if the environment requires higher operating temperatures.
Wholesale Cooperation
What is the restocking cycle for wholesale customers? Can production be prioritized?
The restocking cycle for standard models is 3-7 days (same-day shipment if stock is sufficient), and the restocking cycle for customized models is the same as the initial customization cycle (15-45 days). For annual cooperative customers (with an annual purchase amount of ≥ 500,000 RMB), a "priority restocking agreement" can be signed, and 10%-15% of safety stock will be reserved to ensure emergency restocking needs are met within 3 days.
Customization/OEM Services
What customization services can you provide? For example, adjustments to appearance, functions, or parameters.
Multi-dimensional customization is supported:
▪ Appearance customization: Lamp housing colors (e.g., in addition to black and silver, exclusive brand colors can be customized), and laser engraving of the brand logo on the body.
▪ Function customization: Adjustment of channel modes (e.g., adding exclusive light control channels), adaptation of light control protocols (e.g., compatibility with the customer's own central control system), and special scenario functions (e.g., increasing the waterproof level of outdoor models to IP65).
▪ Parameter customization: Extended stroke of elevating lights (default 0-5 meters, customizable up to 10 meters), adjustment of the beam angle of conventional lights (e.g., custom 15° narrow beam angle for PAR lights).
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