Kinetic Video Ball Light——Ideal for a wide range of large-scale events: commercial spaces, TV shows, concerts, nightclubs, and various other settings

Address the issue as follows:

1. Mechanical Check: Open the fixture (after power-off) to inspect if the X/Y axis belts are loose or broken; re-tighten or replace belts if needed.

2. Optical Coupling Calibration: Enter "Settings → Motor Calibration → X/Y Axis" to adjust the offset (-128~+127) or enable "Optical Coupling" (auto-corrects step loss).

3. Reset & Restart: Press "Menu → Reset → XY Reset" to reposition the axes; if no response, check the X/Y axis photoelectric switches (replace if "X/Y Hall Error" appears in the error menu).

Follow these steps:

1. Press "Left" (multiple times if needed) to return to the main interface.

2. Press "Up/Down" to select "Settings", then press "OK" to enter.

3. Select "DMX Address" and press "OK" to enter edit mode.

4. Adjust the hundreds digit (e.g., 2 for address 286) with "Up/Down", press "OK" to confirm; repeat for tens (8) and units (6) digits.

5. Press "OK" again to save the address (e.g., A286) and exit edit mode.

Troubleshoot in 4 steps:

1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.

2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).

3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.

4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.

Resolve with these checks:

1. DMX Address & Channels: Ensure the fixture’s starting address is correct (e.g., 34CH fixture 1: A001, fixture 2: A035) and the controller’s channel count ≥ total fixture channels.

2. Signal Wiring: Use shielded twisted-pair DMX cables (≤150m); install a 120Ω terminal resistor between pins 2-3 of the last fixture’s XLR connector.

3. Signal Amplification: For cable lengths >150m, add a DMX signal amplifier to avoid signal loss; separate DMX cables from high-voltage power cables (≥1m apart) to prevent interference.

For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.