CCTV 15 Performance Program - FENG-YI

CCTV 15 Performance Program

120pcs FYL Motor Winch Kinetic LED Tube(120cm long tube, 9m lifting stroke di...

120pcs FYL Motor Winch Kinetic LED Tube(120cm long tube, 9m lifting stroke distance motor winch) were installed in the stage of CCTV15 Performance Program.

Kinetic Lights products evolve and become more flexible and elegant with each project, meaning that now they re even more compact to transport and faster to set up. Smartly hidden in a ground-based grid, the cabling becomes invisible and takes the pressure off technicians to organise dozens of cables connecting winches and light fixtures.

Brief Introduction of Yue Xiang Hui :

“Yue Xiang Hui” is a new high-level, high-quality performance and singing music program launched by music channel in 2017. The program integrates performance and singing into the form of concerts and concerts, draws in the distance from the audience, and fully enjoys the charm of music through a variety of interactive forms such as “three micro ends” of new media.

Light up the way forward with melody and go to the good time in the future together. With 40 years of concerted efforts and 40 years of hard work, the Chinese people have written a magnificent epic of the development of the country and the nation with both hands. On the occasion of the 40th anniversary of China’s reform and opening up, CCTV recorded the special program “enjoy the music – the melody of music” to commemorate the 40th anniversary of China’s reform and opening up. We provide unique LED lighting kinetic systems that enables a perfect combination of lighting and movement. Lighting kinetic systems is a simple and bright ideal to move up and down an illuminated object a merge of the art of lighting with mechanical technology. In addition, we can also provide customized services according to your required. Advantage for rental companies: It is very convenient and economic that our DMX winch matched for our different pendents under its lifting capacity. FYL will gradually updating newest pendents for your more choice in different times.

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Prdoucts Categories
FAQ
Nightclub Lighting
Will the equipment break down easily? How long is the after-sales service?

Our products are designed specifically for the entertainment industry. They feature excellent heat dissipation and can withstand the harsh, high-temperature, high-humidity, and dusty environments of bars. They are guaranteed to operate continuously for 2,000 hours. We offer a one-year warranty starting from the date of delivery (excluding consumables such as bulbs and LEDs). If the product is damaged due to quality issues, the seller will provide a replacement free of charge.

Customization/OEM Services
What is the minimum order quantity (MOQ) for OEM services? What materials need to be provided?

The MOQ for OEM services varies by product type: ≥ 50 units for a single model of conventional lights, and ≥ 20 units for a single model of large equipment such as elevating lights/moving head lights. The following materials need to be provided: the brand trademark registration certificate (or authorization letter), and vector graphics of the OEM logo (AI format is preferred). If modifications to the product manual content (e.g., brand information, contact details) are required, the final version of the text materials must be provided.

Wholesale Cooperation
What is the restocking cycle for wholesale customers? Can production be prioritized?

The restocking cycle for standard models is 3-7 days (same-day shipment if stock is sufficient), and the restocking cycle for customized models is the same as the initial customization cycle (15-45 days). For annual cooperative customers (with an annual purchase amount of ≥ 500,000 RMB), a "priority restocking agreement" can be signed, and 10%-15% of safety stock will be reserved to ensure emergency restocking needs are met within 3 days.

After-Sales Support
What is the after-sales process when a product malfunctions? How long is the repair cycle?

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

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