2019 Guangzhou Prolight & Sound Exhibition - FENG-YI

2019 Guangzhou Prolight & Sound Exhibition

From February 24 to 27, Guangzhou international professional lighting and sou...

From February 24 to 27, Guangzhou international professional lighting and sound Exhibition (Guangzhou Exhibition), the first annual event of China’s professional lighting and sound industry in 2019, will gather 1353 exhibitors from all over the world, and will be held grandly in area a of Guangzhou China Import and export commodity trade exhibition hall for four days in a row. This year’s exhibition will create broader purchasing and communication opportunities for the industry colleagues in the fields of entertainment equipment, large-scale activities, dance design and system integration, and help the industry easily grasp the new technologies and new trends of global development .

In order to keep up with the development trend of technology integration in the field of professional audio-visual and it, Prolight + sound will make a new attempt in the 2019 Guangzhou light and sound exhibition. In addition to a series of lighting and sound, stage equipment and other products, the exhibition will focus on the overall solutions in the field of performing arts equipment, communication and conference and KTV, aiming to create an integrated exhibition platform for the industry.

FYL took part into this professional light and sound fair, during the fair, FYL performed 2 product shows, first show is done with 174pcs DLB Kinetic LED Tube, 120cm long tube with laser head and 9m lifting stroke distance; second show uses 16 sets Kinetic Laser Tracker System; many many visitors were attracted by our amazing product shows and stopped to watch, applauded from time to time. What s more important is that many of them showed great interest in adding our products into their entertainment projects, left their contact information in order to get more details of our products, we gained a lot customers from this professional fair and attending this fair is a great success to us.

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Prdoucts Categories
FAQ
Products
What is the service life of LED lamp beads? Is professional personnel required for later replacement?

All our lights adopt imported LED chips, with a service life of ≥ 50,000 hours under normal use (8 hours of daily use can last for 17 years). The replacement of lamp beads requires professional operation—due to the involvement of wire soldering and heat dissipation adaptation, unprofessional operation may cause short circuits or uneven light effects. You can contact the after-sales team for on-site replacement or repair-by-mail services.

Logistics Services
How is the lamp packaging protected? What if damage occurs during transportation?

The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.

After-Sales Support
Can technical training be provided? For example, teaching customers how to debug DMX consoles and set light addresses.

Free technical training is supported:

▪ Online training: Operation video tutorials and live teaching (e.g., a "DMX Light Control Practical Course" once a month) are provided.

▪ Offline training: For wholesale customers (with a single purchase of ≥ 100 units), technicians can be arranged for on-site training (1-2 days, including console debugging, address setting, and fault troubleshooting).

▪ Customized training: For large-scale projects (e.g., stadium lighting projects), on-site technical guidance can be provided (charged based on the project cycle, specific details to be negotiated).

Can accessories (e.g., power cords, DMX signal cables, lamp beads) be purchased separately after the lights have been used for many years?

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).

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