300 SETS KINETIC LED TUBES USED IN JANICE M, VIDAL LIVE CONCERT 2022 - FENG-YI

300 SETS KINETIC LED TUBES USED IN JANICE M, VIDAL LIVE CONCERT 2022

300pcs FENG-YI DMX Hoists Kinetic LED Tubes were used in the 9th Janice M, Vi...

300pcs FENG-YI DMX Hoists Kinetic LED Tubes were used in the 9th Janice M, Vidal’s live concert which was held in Hong Kong Coliseum. Ascending and descending meteor provide a unique element that is fully controllable via standard DMX controllers. These hoists allow for a large range of variable speed movement to support the classic songs sung by singer Janice M, Vidal, full of emotions filled the soul of the song, expressing herself with the infinite charm of music.

Brief Introduction of Janice M, Vidal: Janice, Hong Kong female pop singer, was born April 13,1982, Hong Kong, China. Among Hong Kong female singers, Janice Vidal is a unique existence, her voice is western-style, ethereal and full of changes, different from the General Hong Kong female temperament, the interpretation of love songs is exquisite. Her many outstanding works have won many awards in Hong Kong music. Since his debut, Janice Vidal has developed a unique voice, a sweet, magnetic and explosive voice, an aesthetic and romantic style, and many seemingly ordinary but heart-piercing love stories, sweet and sad coexistence of regret and other emotional expression of incisively and vividly. Those who listen to Hong Kong music regularly should be familiar with Janice Vidal’s masterpieces such as “Troubled”, “Big brother”, “I miss you” and “Running away from home”, which are all very popular music songs. Now, has“The low-key diva” the Janice M, Vidal, breaks through oneself unceasingly, tries the different music style, does own like music.

Kinetic Lights products evolve and become more flexible and elegant with each project, meaning that now they’re even more compact to transport and faster to set up. Smartly hidden in a ground-based grid, the cabling becomes invisible and takes the pressure off technicians to organize dozens of cables connecting DMX winches and light fixtures.

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FAQ
Wedding & Parties Lighting Solutions
Is the control system compatible with existing consoles?

Supports DMX / Art-Net / sACN for seamless integration with mainstream consoles; also enables Timecode-driven operation and multimedia synchronized control.

What about after-sales support and training?

On-site training + remote technical support, spare parts availability, and annual inspections. Service Level Agreements (SLAs) for maintenance services are available.

Products
The lamp does not light up. What should I check?

Troubleshoot in 4 steps:

1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.

2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).

3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.

4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.

After-Sales Support
What is the after-sales process when a product malfunctions? How long is the repair cycle?

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

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