300 SETS KINETIC LED TUBES USED IN JANICE M, VIDAL LIVE CONCERT 2022 - FENG-YI

300 SETS KINETIC LED TUBES USED IN JANICE M, VIDAL LIVE CONCERT 2022

300pcs FENG-YI DMX Hoists Kinetic LED Tubes were used in the 9th Janice M, Vi...

300pcs FENG-YI DMX Hoists Kinetic LED Tubes were used in the 9th Janice M, Vidal’s live concert which was held in Hong Kong Coliseum. Ascending and descending meteor provide a unique element that is fully controllable via standard DMX controllers. These hoists allow for a large range of variable speed movement to support the classic songs sung by singer Janice M, Vidal, full of emotions filled the soul of the song, expressing herself with the infinite charm of music.

Brief Introduction of Janice M, Vidal: Janice, Hong Kong female pop singer, was born April 13,1982, Hong Kong, China. Among Hong Kong female singers, Janice Vidal is a unique existence, her voice is western-style, ethereal and full of changes, different from the General Hong Kong female temperament, the interpretation of love songs is exquisite. Her many outstanding works have won many awards in Hong Kong music. Since his debut, Janice Vidal has developed a unique voice, a sweet, magnetic and explosive voice, an aesthetic and romantic style, and many seemingly ordinary but heart-piercing love stories, sweet and sad coexistence of regret and other emotional expression of incisively and vividly. Those who listen to Hong Kong music regularly should be familiar with Janice Vidal’s masterpieces such as “Troubled”, “Big brother”, “I miss you” and “Running away from home”, which are all very popular music songs. Now, has“The low-key diva” the Janice M, Vidal, breaks through oneself unceasingly, tries the different music style, does own like music.

Kinetic Lights products evolve and become more flexible and elegant with each project, meaning that now they’re even more compact to transport and faster to set up. Smartly hidden in a ground-based grid, the cabling becomes invisible and takes the pressure off technicians to organize dozens of cables connecting DMX winches and light fixtures.

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FAQ
After-Sales Support
What is included in the product warranty scope? How to handle human-induced damage (e.g., falling, water ingress)?

Warranty scope: Hardware faults caused by non-human factors (e.g., motor failure, lamp bead non-illumination, light control failure). The whole machine is warranted for 1 year, LED lamp beads for 2 years, and core components of the elevating structure (e.g., hydraulic pump, motor) for 2 years. For human-induced damage, a cost fee will be charged for repairs (e.g., replacing the elevating motor requires charging the motor cost + repair fee). The after-sales team will first provide a fault detection report and repair quotation, and repairs will start only after the customer confirms.

Can technical training be provided? For example, teaching customers how to debug DMX consoles and set light addresses.

Free technical training is supported:

▪ Online training: Operation video tutorials and live teaching (e.g., a "DMX Light Control Practical Course" once a month) are provided.

▪ Offline training: For wholesale customers (with a single purchase of ≥ 100 units), technicians can be arranged for on-site training (1-2 days, including console debugging, address setting, and fault troubleshooting).

▪ Customized training: For large-scale projects (e.g., stadium lighting projects), on-site technical guidance can be provided (charged based on the project cycle, specific details to be negotiated).

Can accessories (e.g., power cords, DMX signal cables, lamp beads) be purchased separately after the lights have been used for many years?

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).

Customization/OEM Services
What is the minimum order quantity (MOQ) for OEM services? What materials need to be provided?

The MOQ for OEM services varies by product type: ≥ 50 units for a single model of conventional lights, and ≥ 20 units for a single model of large equipment such as elevating lights/moving head lights. The following materials need to be provided: the brand trademark registration certificate (or authorization letter), and vector graphics of the OEM logo (AI format is preferred). If modifications to the product manual content (e.g., brand information, contact details) are required, the final version of the text materials must be provided.

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