Meetups within the industry-The World Show

Of course. We can provide a lighting design based on your budget and desired effect. Once the design is finalized, we can provide a 3D simulation video to give you a clear understanding of the overall design.

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

MOQ for wholesale: ≥ 10 units for a single model of conventional lights, and ≥ 5 units for a single model of elevating lights/moving head lights. Tiered pricing is supported: Taking conventional PAR lights as an example, a 5% discount is offered for 10-50 units, a 10% discount for 51-100 units, and a 15% discount for over 100 units. Specific quotations can be negotiated with the account manager based on the cooperation scale (e.g., annual purchase volume).