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The MOQ for OEM services varies by product type: ≥ 50 units for a single model of conventional lights, and ≥ 20 units for a single model of large equipment such as elevating lights/moving head lights. The following materials need to be provided: the brand trademark registration certificate (or authorization letter), and vector graphics of the OEM logo (AI format is preferred). If modifications to the product manual content (e.g., brand information, contact details) are required, the final version of the text materials must be provided.

Yes, customized products have the same warranty policy as standard products (under non-human damage, the whole machine is warranted for 1 year, and LED lamp beads are warranted for 2 years). For faults caused by customized functions (e.g., adaptation issues of the special light control protocol specified by the customer), the after-sales team will give priority to targeted troubleshooting to ensure no impact on use.

1-2 standard samples are provided free of charge (the customer needs to bear the freight). For customized samples, a cost fee is charged (e.g., 200-500 RMB/unit for appearance-customized samples). If the customer places a subsequent bulk order (meeting the MOQ of the corresponding product), the sample fee can be fully deducted from the payment, and free samples do not need to be returned.

For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.