DLB uses Kinetic products to create immersive art scene for India’s famous museum - FENG-YI

DLB uses Kinetic products to create immersive art scene for India’s famous museum

Indian Valmik Museum is a very famous and prestigio...

Indian Valmik Museum is a very famous and prestigious local museum. The total area of the museum more than 1,000 square meters, with three floors for tourists to visit and learn. DLB Kinetic lights recently completed the lighting design for the Valmiki Museum, creating a pure and engaging atmosphere. We designed the lighting according to the style and main content of the entire museum. We not only want to make the overall atmosphere generous and concise, but also integrate into the core content of the museum. Such lighting design is a new challenge for DLB's design team and R&D team.

In the reception hall, we designed different kinetic devices that remove feathers: Kinetic feather. Kinetic Feather transforms the Valmiki Museum into a peaceful and spiritual place with its unique understanding of space, form and light. Using a minimalist design language and natural elements, we created a space filled with light and art, allowing visitors to immerse themselves in India’s deep culture and history. In order to minimize the impact on the environment, our designers used sustainable and environmentally friendly materials and technologies in the design process of Kinetic feather. This makes the Valmiki Museum not only a cultural venue but also an example of environmental protection and social responsibility.

Overall, Kinetic feather’s design creates a pure and deep environment for the Valmiki Museum, where every visitor can find their own inspiration and enlightenment.

Kinetic lights is the most popular products system in DLB kinetic lights, and our product quality is guaranteed, with integrated services from design to research and development. DLB Kinetic lights can provide solutions for the entire project, from design, installation guidance, programming guidance, etc., and also support customized services.If you are a designer, we have the latest kinetic product ideas, if you are shopkeeper, we can provide a unique bar solution, if you are a performance rental, our biggest advantage is that the same host can match different hanging ornaments, If you need customized kinetic products, we have a professional R&D team for professional docking.

Products used:

Kinetic feather

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FAQ
After-Sales Support
What is the after-sales process when a product malfunctions? How long is the repair cycle?

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

Products
The lamp does not light up. What should I check?

Troubleshoot in 4 steps:

1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.

2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).

3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.

4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.

Logistics Services
What logistics method is used by default for products? What is the delivery time for different regions in China?

Dedicated line logistics (e.g., Anneng, Best Express) is used by default. Express delivery (e.g., SF Express, JD Express) or full-truck transportation can also be arranged according to customer needs. Delivery time:

▪ East China/South China/Central China: 3-5 days.

▪ North China/Southwest China: 5-7 days.

▪ Northeast China/Northwest China: 7-10 days.

▪ Remote areas (e.g., Xinjiang, Tibet): 10-15 days, with an additional remote area freight charge (calculated by weight, specific details to be confirmed with the logistics department).

Wholesale Cooperation
What is the restocking cycle for wholesale customers? Can production be prioritized?

The restocking cycle for standard models is 3-7 days (same-day shipment if stock is sufficient), and the restocking cycle for customized models is the same as the initial customization cycle (15-45 days). For annual cooperative customers (with an annual purchase amount of ≥ 500,000 RMB), a "priority restocking agreement" can be signed, and 10%-15% of safety stock will be reserved to ensure emergency restocking needs are met within 3 days.

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