Kinetic 80cm circular ring——Ideal for a wide range of large-scale events: commercial spaces, TV shows, concerts, nightclubs, and various other setting

Programming is possible through Madrix and MA consoles, using timecode synchronization to achieve a precise "programmed show" effect.

Troubleshoot in 4 steps:

1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.

2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).

3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.

4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

1-2 standard samples are provided free of charge (the customer needs to bear the freight). For customized samples, a cost fee is charged (e.g., 200-500 RMB/unit for appearance-customized samples). If the customer places a subsequent bulk order (meeting the MOQ of the corresponding product), the sample fee can be fully deducted from the payment, and free samples do not need to be returned.

Encoder closed-loop control, emergency stop circuits, software/hardware limit switches, load monitoring, and collision-avoidance zones. A comprehensive pre-performance checklist is provided.