Professional Kinetic LED Ball lighting system with DMX512 and Art-Net control. Designed for concerts, festivals, events and immersive installations

The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).

Warranty scope: Hardware faults caused by non-human factors (e.g., motor failure, lamp bead non-illumination, light control failure). The whole machine is warranted for 1 year, LED lamp beads for 2 years, and core components of the elevating structure (e.g., hydraulic pump, motor) for 2 years. For human-induced damage, a cost fee will be charged for repairs (e.g., replacing the elevating motor requires charging the motor cost + repair fee). The after-sales team will first provide a fault detection report and repair quotation, and repairs will start only after the customer confirms.

1-2 standard samples are provided free of charge (the customer needs to bear the freight). For customized samples, a cost fee is charged (e.g., 200-500 RMB/unit for appearance-customized samples). If the customer places a subsequent bulk order (meeting the MOQ of the corresponding product), the sample fee can be fully deducted from the payment, and free samples do not need to be returned.

Follow these steps:

1. Press "Left" (multiple times if needed) to return to the main interface.

2. Press "Up/Down" to select "Settings", then press "OK" to enter.

3. Select "DMX Address" and press "OK" to enter edit mode.

4. Adjust the hundreds digit (e.g., 2 for address 286) with "Up/Down", press "OK" to confirm; repeat for tens (8) and units (6) digits.

5. Press "OK" again to save the address (e.g., A286) and exit edit mode.