Kinetic Winch 9m15kg——Heavy machinery is suitable for various settings such as commercial spaces, TV shows, concerts, bars, and nightclubs.

Yes, customized products have the same warranty policy as standard products (under non-human damage, the whole machine is warranted for 1 year, and LED lamp beads are warranted for 2 years). For faults caused by customized functions (e.g., adaptation issues of the special light control protocol specified by the customer), the after-sales team will give priority to targeted troubleshooting to ensure no impact on use.

Dedicated line logistics (e.g., Anneng, Best Express) is used by default. Express delivery (e.g., SF Express, JD Express) or full-truck transportation can also be arranged according to customer needs. Delivery time:

▪ East China/South China/Central China: 3-5 days.

▪ North China/Southwest China: 5-7 days.

▪ Northeast China/Northwest China: 7-10 days.

▪ Remote areas (e.g., Xinjiang, Tibet): 10-15 days, with an additional remote area freight charge (calculated by weight, specific details to be confirmed with the logistics department).

Of course. We can provide a lighting design based on your budget and desired effect. Once the design is finalized, we can provide a 3D simulation video to give you a clear understanding of the overall design.

The restocking cycle for standard models is 3-7 days (same-day shipment if stock is sufficient), and the restocking cycle for customized models is the same as the initial customization cycle (15-45 days). For annual cooperative customers (with an annual purchase amount of ≥ 500,000 RMB), a "priority restocking agreement" can be signed, and 10%-15% of safety stock will be reserved to ensure emergency restocking needs are met within 3 days.

For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.