Kinetic Triangle LED Light Panel by FENG-YI

Free technical training is supported:

▪ Online training: Operation video tutorials and live teaching (e.g., a "DMX Light Control Practical Course" once a month) are provided.

▪ Offline training: For wholesale customers (with a single purchase of ≥ 100 units), technicians can be arranged for on-site training (1-2 days, including console debugging, address setting, and fault troubleshooting).

▪ Customized training: For large-scale projects (e.g., stadium lighting projects), on-site technical guidance can be provided (charged based on the project cycle, specific details to be negotiated).

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

Follow these steps:

1. Press "Left" (multiple times if needed) to return to the main interface.

2. Press "Up/Down" to select "Settings", then press "OK" to enter.

3. Select "DMX Address" and press "OK" to enter edit mode.

4. Adjust the hundreds digit (e.g., 2 for address 286) with "Up/Down", press "OK" to confirm; repeat for tens (8) and units (6) digits.

5. Press "OK" again to save the address (e.g., A286) and exit edit mode.

Our products are designed specifically for the entertainment industry. They feature excellent heat dissipation and can withstand the harsh, high-temperature, high-humidity, and dusty environments of bars. They are guaranteed to operate continuously for 2,000 hours. We offer a one-year warranty starting from the date of delivery (excluding consumables such as bulbs and LEDs). If the product is damaged due to quality issues, the seller will provide a replacement free of charge.

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).