Zhang Jie's Shine·Big Dipper Tour (Chengdu Stop): Lighting as the Core Narrator of the Musical Universe



Products
What light control modes does the 7-lamp 60W wash light support? Is it compatible with DMX consoles of other brands?
It supports three control modes: DMX512, sound activation, and auto-run. The channels can be selected as 23CH/35CH/51CH (the 51CH mode enables independent R/G/B/W dimming for each individual lamp bead). It complies with the international universal DMX512 protocol and is compatible with mainstream brand consoles (e.g., MA, Good, Pearl consoles). When connecting, it is recommended to connect a 120Ω terminator to the output end of the last light to reduce signal interference.
What is the service life of LED lamp beads? Is professional personnel required for later replacement?
All our lights adopt imported LED chips, with a service life of ≥ 50,000 hours under normal use (8 hours of daily use can last for 17 years). The replacement of lamp beads requires professional operation—due to the involvement of wire soldering and heat dissipation adaptation, unprofessional operation may cause short circuits or uneven light effects. You can contact the after-sales team for on-site replacement or repair-by-mail services.
After-Sales Support
Can technical training be provided? For example, teaching customers how to debug DMX consoles and set light addresses.
Free technical training is supported:
▪ Online training: Operation video tutorials and live teaching (e.g., a "DMX Light Control Practical Course" once a month) are provided.
▪ Offline training: For wholesale customers (with a single purchase of ≥ 100 units), technicians can be arranged for on-site training (1-2 days, including console debugging, address setting, and fault troubleshooting).
▪ Customized training: For large-scale projects (e.g., stadium lighting projects), on-site technical guidance can be provided (charged based on the project cycle, specific details to be negotiated).
Customization/OEM Services
What customization services can you provide? For example, adjustments to appearance, functions, or parameters.
Multi-dimensional customization is supported:
▪ Appearance customization: Lamp housing colors (e.g., in addition to black and silver, exclusive brand colors can be customized), and laser engraving of the brand logo on the body.
▪ Function customization: Adjustment of channel modes (e.g., adding exclusive light control channels), adaptation of light control protocols (e.g., compatibility with the customer's own central control system), and special scenario functions (e.g., increasing the waterproof level of outdoor models to IP65).
▪ Parameter customization: Extended stroke of elevating lights (default 0-5 meters, customizable up to 10 meters), adjustment of the beam angle of conventional lights (e.g., custom 15° narrow beam angle for PAR lights).
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