The Wind Rises over South Mountain
Products
The lamp does not light up. What should I check?
Troubleshoot in 4 steps:
1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.
2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).
3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.
4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.
The cutting blades do not move linearly. How to troubleshoot?
Fix with these steps:
1. Channel Check: Ensure the correct cutting channel (e.g., Cut 1: CH24) is selected on the controller; set the channel value to 100-255 (0=no movement).
2. Motor Calibration: Enter "Factory Settings → Motor Calibration → Cut 1" and adjust the offset (-128~+127) to compensate for mechanical errors.
3. Mechanical Blockage: Power off the fixture and check if debris (dust, wire) is blocking the blade’s travel path; clean the path with a soft brush and re-test.
What light control modes does the 7-lamp 60W wash light support? Is it compatible with DMX consoles of other brands?
It supports three control modes: DMX512, sound activation, and auto-run. The channels can be selected as 23CH/35CH/51CH (the 51CH mode enables independent R/G/B/W dimming for each individual lamp bead). It complies with the international universal DMX512 protocol and is compatible with mainstream brand consoles (e.g., MA, Good, Pearl consoles). When connecting, it is recommended to connect a 120Ω terminator to the output end of the last light to reduce signal interference.
Wedding & Parties Lighting Solutions
How is safety ensured?
Encoder closed-loop control, emergency stop circuits, software/hardware limit switches, load monitoring, and collision-avoidance zones. A comprehensive pre-performance checklist is provided.
Want to learn more about the latest updates?
Have questions or ready to illuminate your project? Reach out to our expert team today.
Rest assured that your privacy is important to us, and all information provided will be handled with the utmost confidentiality.
By clicking "Send your message," I agree to your processing my personal data.
To see how to withdraw your consent, how to control your personal data, and how we process it, please see our Privacy Policy and Terms of Use.
© 2025 FENG-YI. All Rights Reserved.

Facebook
Instagram
YouTube
TikTok