Sammi Cheng Concert: Tech-Savvy Stage Design Empowers Audio-Visual Feast
Recently, Sammi Cheng's tour concert kicked off splendidly. The on-site stage design can be described as the finishing touch, adding luster to the performance. The stage adopts multiple sets of lifting and moving platforms combined with LED linear light strips running through the entire venue, constructing a highly modern and tech-savvy immersive space. The lighting and sound systems are accurately linked, switching light and shadow atmospheres with the music style. Soft light effects set a warm atmosphere during slow songs, while dynamic light and shadow ignite the audience's enthusiasm during upbeat songs. The exquisite scene design not only perfectly matches Sammi Cheng's versatile stage style but also allows the audience to deeply immerse themselves in the musical emotions, greatly enhancing the audio-visual quality and viewing experience of the performance.

Products
The fixture overheats and shuts down. What should I do?
Resolve overheating issues:
1. Environment Check: Ensure the operating temperature ≤60℃; move the fixture away from heat sources (e.g., stage heaters) and ensure 50cm clearance around the fan grille.
2. Fan Maintenance: Clean the fan and fan grille with compressed air (remove dust buildup); check if the fan runs when the fixture is powered on (replace fan if silent).
3. Protection Threshold: Enter "Settings → Temperature Protection" to adjust the threshold (default 60℃, max 80℃) if the environment requires higher operating temperatures.
What is the XY-axis rotation angle of moving head lights? Are there any load-bearing requirements for installation?
For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.
Logistics Services
Can on-site installation services be provided? How is the installation fee calculated?
On-site installation services are supported, and the fee is calculated based on the installation difficulty and region:
▪ Regular installation (e.g., bar PAR lights, front lights in small studios): 50-100 RMB/unit in prefecture-level cities and above, 80-150 RMB/unit in county-level regions.
▪ Large-scale installation (e.g., elevating lights in stadiums, moving head light groups for music festivals): Quoted based on the overall project (including travel expenses of installers and tool usage fees). Specific details require providing the installation site floor plan and the number of lights, and the engineering team will formulate a plan before quoting.
Customization/OEM Services
What is the production cycle for customized products? Is sample trial production supported?
The production cycle for regular customization (e.g., appearance logo, parameter fine-tuning) is 15-20 days, and the cycle for complex function customization (e.g., development of a new elevating structure) is 30-45 days. Sample trial production is supported. The sample fee is charged based on the customization cost (the fee can be deducted from the payment after bulk ordering). The trial production cycle is 7-10 days, and bulk production will start only after the customer confirms the sample is qualified.
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