Guangzhou Fengyi Stage Lighting Equipment Co., Ltd. Provides Lifting Mini Spheres for the Spring Festival Gala Stage


Wholesale Cooperation
What is the restocking cycle for wholesale customers? Can production be prioritized?
The restocking cycle for standard models is 3-7 days (same-day shipment if stock is sufficient), and the restocking cycle for customized models is the same as the initial customization cycle (15-45 days). For annual cooperative customers (with an annual purchase amount of ≥ 500,000 RMB), a "priority restocking agreement" can be signed, and 10%-15% of safety stock will be reserved to ensure emergency restocking needs are met within 3 days.
Logistics Services
How is the lamp packaging protected? What if damage occurs during transportation?
The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.
What logistics method is used by default for products? What is the delivery time for different regions in China?
Dedicated line logistics (e.g., Anneng, Best Express) is used by default. Express delivery (e.g., SF Express, JD Express) or full-truck transportation can also be arranged according to customer needs. Delivery time:
▪ East China/South China/Central China: 3-5 days.
▪ North China/Southwest China: 5-7 days.
▪ Northeast China/Northwest China: 7-10 days.
▪ Remote areas (e.g., Xinjiang, Tibet): 10-15 days, with an additional remote area freight charge (calculated by weight, specific details to be confirmed with the logistics department).
After-Sales Support
Can accessories (e.g., power cords, DMX signal cables, lamp beads) be purchased separately after the lights have been used for many years?
Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).
Want to learn more about the latest updates?
Have questions or ready to illuminate your project? Reach out to our expert team today.
Rest assured that your privacy is important to us, and all information provided will be handled with the utmost confidentiality.
By clicking "Send your message," I agree to your processing my personal data.
To see how to withdraw your consent, how to control your personal data, and how we process it, please see our Privacy Policy and Terms of Use.
© 2025 FENG-YI. All Rights Reserved.
Facebook
Instagram
YouTube
TikTok