GET show (GUANGZHOU ENTERTAINMENT TECHNOLOGY SHOW) 2023 - FENG-YI

GET show (GUANGZHOU ENTERTAINMENT TECHNOLOGY SHOW) 2023

exhibition area of more than 80,000 square meters, will attract nearly a thou...

exhibition area of more than 80,000 square meters, will attract nearly a thousand of the world’s leading brands strong exhibitors, the GET show will focus on the global performing arts equipment industry chain products, focusing on professional lighting, professional audio, stage peripheral equipment of new technologies, new products, new applications, showcasing the current international performing arts equipment industry frontier of new inventions, new ideas, new trends!

These include: the first “GET show Cup” youth stage lighting designer competition, the first nomination exhibition of young stage designers in Guangdong Province, bar entertainment theme show C show, nearly 100 lighting shows, etc., presenting a technological, artistic and interactive exhibition for professional audiences at home and abroad.

The booth of Fengyi is located in HALL 3 3E-06B of the National Convention and Exhibition Center. This exhibition will showcase the latest and most unique products of Fengyi, whose product style is mainly high-end atmosphere. In this exhibition, Fengyi will exhibit the most shocking effect, which will bring a new visual impact to everyone, I hope you can pay more attention to Fengyi!

Guangzhou Fengyi Stage Lighting Equipment Co., Ltd. is a collection of research and development, production, sales, design, installation, service in one of the industry’s leading professional kinetic lighting machinery and equipment high-tech enterprises. Committed to providing users with independent intellectual property rights of leading technology, excellent quality of lifting kinetic lighting products and perfect after-sales service. Under the company has a senior engineer as the backbone, stage machinery, stage designers, lighting control, lighting sound and other professionals.

The company has for the Communist Party of China Central Television, China Hunan TV, TVB Hong Kong TV, Audi, Rolls-Royce exhibition, well-known singers concert, Korea AK Bright Square, and various well-known clubs at home and abroad, more than a thousand production, installation of a full set of equipment and received unanimous praise.

GET show 2023 VISITING TIME

May 8 th—11th     09:30 – 17:00

prolight+sound GUANGZHOU 2023 VISITING TIME

May 22th—25th     09:00 – 17:00

Note: Fengyi will participate in the GET show, if you choose to attend the time of the prolight+sound GUANGZHOU show, you are welcome to come to our company to visit the light show in our exhibition hall.

HOW TO GET YOUR VISITOR BADGES

STEP 1 :  Pre-register online and Receive Visitor Confirm by email.

http://www.getshow.com.cn/site-admin2/guestbook/create

STEP 2 :  Bring your business to Registration Counter at show for FREE badge.

Note: If you have applied the committee’s hotel successfully, you can get the VISITOR badges when check-in.

EXHIBITION VENUE ADDRESS & TRAFFIC GUIDE

Name of the Venue:Poly World Trade Center Expo

Address: No.1000,Xingangdong Road, Haizhu District, Guangzhou, China.

Metro Station:  Pazhou Station (Line 8) , Exist from C/D to PWTC

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Prdoucts Categories
FAQ
Customization/OEM Services
Do customized products enjoy the same warranty service as standard products?

Yes, customized products have the same warranty policy as standard products (under non-human damage, the whole machine is warranted for 1 year, and LED lamp beads are warranted for 2 years). For faults caused by customized functions (e.g., adaptation issues of the special light control protocol specified by the customer), the after-sales team will give priority to targeted troubleshooting to ensure no impact on use.

Logistics Services
Can on-site installation services be provided? How is the installation fee calculated?

On-site installation services are supported, and the fee is calculated based on the installation difficulty and region:

▪ Regular installation (e.g., bar PAR lights, front lights in small studios): 50-100 RMB/unit in prefecture-level cities and above, 80-150 RMB/unit in county-level regions.

▪ Large-scale installation (e.g., elevating lights in stadiums, moving head light groups for music festivals): Quoted based on the overall project (including travel expenses of installers and tool usage fees). Specific details require providing the installation site floor plan and the number of lights, and the engineering team will formulate a plan before quoting.

After-Sales Support
What is the after-sales process when a product malfunctions? How long is the repair cycle?

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.

What is included in the product warranty scope? How to handle human-induced damage (e.g., falling, water ingress)?

Warranty scope: Hardware faults caused by non-human factors (e.g., motor failure, lamp bead non-illumination, light control failure). The whole machine is warranted for 1 year, LED lamp beads for 2 years, and core components of the elevating structure (e.g., hydraulic pump, motor) for 2 years. For human-induced damage, a cost fee will be charged for repairs (e.g., replacing the elevating motor requires charging the motor cost + repair fee). The after-sales team will first provide a fault detection report and repair quotation, and repairs will start only after the customer confirms.

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