Fengyi Stage Unveils Cutting-Edge Light Show Featuring 10W Full-Color Animation Lasers

Troubleshoot in 4 steps:

1. Power Supply: Confirm the input voltage matches AC 200V~240V/50~60Hz; check if the power cable is securely connected and the switch is on.

2. Cooling Period: Ensure the fixture has cooled for 20 minutes after previous use (mandatory cooling to prevent overheat damage).

3. DMX Signal: If in DMX mode, verify the controller is sending "Shutter On" (CH6: 252-255) and "Dimming" (CH7: 100-255) signals.

4. Internal Wiring: If above checks pass, contact after-sales to inspect internal connections (e.g., lamp holder, driver board) for loose or burned components.

It supports three control modes: DMX512, sound activation, and auto-run. The channels can be selected as 23CH/35CH/51CH (the 51CH mode enables independent R/G/B/W dimming for each individual lamp bead). It complies with the international universal DMX512 protocol and is compatible with mainstream brand consoles (e.g., MA, Good, Pearl consoles). When connecting, it is recommended to connect a 120Ω terminator to the output end of the last light to reduce signal interference.

Encoder closed-loop control, emergency stop circuits, software/hardware limit switches, load monitoring, and collision-avoidance zones. A comprehensive pre-performance checklist is provided.

After-sales process:

01. The customer contacts the after-sales team (by phone/WeChat) and provides the product model, fault description, and purchase certificate.

02. Technicians conduct remote troubleshooting (e.g., guiding parameter debugging, checking circuits). If the problem cannot be solved, repair by mail or on-site repair will be arranged.

03. Repairs for products sent by mail will be completed and returned within 3-5 days after receipt (freight is borne by us). On-site repair (limited to prefecture-level cities and above) will respond within 48 hours, with a repair cycle of 1-3 days.