发货 (1) - FENG-YI

Fengyi Company’s high-quality service: product testing prior to shipment.

FENG-YI ensures top-quality service with thorough product testing before shipment. Specializing in Kinetic mini ball and Kinetic ball products, we guarantee reliability and performance to meet customer expectations. Trust FENG-YI for High Quality kinetic toys delivered with excellence.

Fengyi Stage Lighting Equipment Co., Ltd. has always regarded “zero compromise on quality” as the lifeline of the enterprise. We are well aware that every piece of equipment delivered affects the success and reputation of a customer’s project. To this end, we have established an industry-leading pre-shipment full-function load testing system, which integrates professionalism, high quality, and excellent service into the final stage before product delivery.

 

In the climate-controlled and humidity-regulated professional testing area, every piece of equipment – whether it’s the complex DLB dynamic lift system or high-power beam lights – must undergo rigorous “simulated real-world” testing. Engineers subject them to maximum loads representative of a simulated real-performance environment, conducting aging tests and full-function cycle tests that can last anywhere from several hours to dozens of hours. This includes precise calibration of every motion trajectory, detection of the color rendering and stability of each LED, monitoring the temperature rise and performance of the circuit under sustained high loads, and recording any minor anomalies during operation.

 

We firmly believe that true superior service is about resolving issues within the factory. This nearly rigorous testing process serves as a silent endorsement of our commitment to “high quality.” It not only ensures exceptional performance and an extraordinarily long lifespan of the products delivered, but it also saves customers from the potential time and risk costs associated with on-site adjustments. When you receive a product from Fengyi, it is more than just a piece of equipment; it is a proven, reliable solution that can be immediately put into use.

发货 (2)

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Prdoucts Categories
FAQ
After-Sales Support
Can accessories (e.g., power cords, DMX signal cables, lamp beads) be purchased separately after the lights have been used for many years?

Separate purchase of accessories is supported. Common accessories (power cords, signal cables, standard lamp beads) are in stock and will be shipped within 1-3 days after ordering. Special accessories (e.g., hydraulic pumps for elevating lights, XY-axis motors for moving head lights) need to be reserved 3-5 days in advance. The after-sales team can provide accessory installation guidance (e.g., sending installation videos).

Wedding & Parties Lighting Solutions
Is the control system compatible with existing consoles?

Supports DMX / Art-Net / sACN for seamless integration with mainstream consoles; also enables Timecode-driven operation and multimedia synchronized control.

Products
What is the service life of LED lamp beads? Is professional personnel required for later replacement?

All our lights adopt imported LED chips, with a service life of ≥ 50,000 hours under normal use (8 hours of daily use can last for 17 years). The replacement of lamp beads requires professional operation—due to the involvement of wire soldering and heat dissipation adaptation, unprofessional operation may cause short circuits or uneven light effects. You can contact the after-sales team for on-site replacement or repair-by-mail services.

Wholesale Cooperation
What is the restocking cycle for wholesale customers? Can production be prioritized?

The restocking cycle for standard models is 3-7 days (same-day shipment if stock is sufficient), and the restocking cycle for customized models is the same as the initial customization cycle (15-45 days). For annual cooperative customers (with an annual purchase amount of ≥ 500,000 RMB), a "priority restocking agreement" can be signed, and 10%-15% of safety stock will be reserved to ensure emergency restocking needs are met within 3 days.

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