DLB Kinetic Lights Strengthens Market Presence Through Client Visits Following Light + Audio Tec 2024 Success - FENG-YI

DLB Kinetic Lights Strengthens Market Presence Through Client Visits Following Light + Audio Tec 2024 Success

Following the immense success of their participation at Light + Audio Tec 202...

Following the immense success of their participation at Light + Audio Tec 2024 in Moscow, DLB Kinetic Lights took an active approach in furthering their impact by personally visiting key clients across Russia. These strategic visits have already started bearing fruit, reinforcing relationships with existing customers and opening doors to exciting new partnerships.

DLB’s post-exhibition outreach focused on showcasing tailored demonstrations of their standout products, such as the Kinetic X Bar and the Kinetic Holographic Screen, in client-specific settings. This personalized approach not only enhanced product visibility but also allowed clients to fully grasp the transformative potential of these lighting solutions in their own projects. The live demonstrations and hands-on interactions sparked immediate interest, with several clients moving forward with orders for custom lighting installations.

Among the most notable outcomes was a partnership forged with a major entertainment venue in St. Petersburg, which has expressed interest in adopting the DLB Kinetic Beam Ring and Matrix Strobe Bar to revamp its lighting system. This collaboration will elevate the venue’s performances and audience experiences, positioning DLB’s products as the preferred solution for large-scale entertainment setups.

These successful client visits have significantly expanded DLB’s footprint in the region, solidifying their reputation as the go-to brand for innovative lighting solutions. The increased demand and newly established relationships are expected to have a lasting impact on the company’s growth.

As DLB continues to build on the momentum generated at Light + Audio Tec 2024, their direct engagement with clients showcases their commitment to delivering custom solutions that not only meet but exceed industry expectations. This proactive outreach is further boosting the brand’s influence in the Russian lighting market and setting the stage for continued growth in the years to come.

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Prdoucts Categories
FAQ
Products
What light control modes does the 7-lamp 60W wash light support? Is it compatible with DMX consoles of other brands?

It supports three control modes: DMX512, sound activation, and auto-run. The channels can be selected as 23CH/35CH/51CH (the 51CH mode enables independent R/G/B/W dimming for each individual lamp bead). It complies with the international universal DMX512 protocol and is compatible with mainstream brand consoles (e.g., MA, Good, Pearl consoles). When connecting, it is recommended to connect a 120Ω terminator to the output end of the last light to reduce signal interference.

What is the XY-axis rotation angle of moving head lights? Are there any load-bearing requirements for installation?

For conventional moving head lights, the X-axis rotation ranges from 0° to 540°, and the Y-axis rotation ranges from 0° to 205° (some models support 16-bit fine adjustment). Installation requirements: For hoisting, the load-bearing capacity of the support frame must be ≥ 1.5 times the weight of the light (e.g., a 10kg moving head light requires a support frame with ≥ 15kg load-bearing capacity). Additionally, a safety rope must be used to pass through the light's handle. When installing at an angle or upside down, pedestrians are prohibited from passing below, and the hook screws and rope wear must be checked regularly.

Logistics Services
How is the lamp packaging protected? What if damage occurs during transportation?

The packaging adopts three-layer protection: shockproof foam + hard carton + wooden box (for large equipment such as elevating lights). Key parts of the lamp (e.g., moving head light lens, elevating structure) are individually wrapped with EPE foam. If damage occurs during transportation, the customer must take photos (of the damaged packaging and the faulty part of the product) and send them to the logistics department within 24 hours of receipt. We will give priority to reissuing new products (or arranging repairs) and hold the logistics company responsible. The customer does not need to bear additional costs.

After-Sales Support
What is included in the product warranty scope? How to handle human-induced damage (e.g., falling, water ingress)?

Warranty scope: Hardware faults caused by non-human factors (e.g., motor failure, lamp bead non-illumination, light control failure). The whole machine is warranted for 1 year, LED lamp beads for 2 years, and core components of the elevating structure (e.g., hydraulic pump, motor) for 2 years. For human-induced damage, a cost fee will be charged for repairs (e.g., replacing the elevating motor requires charging the motor cost + repair fee). The after-sales team will first provide a fault detection report and repair quotation, and repairs will start only after the customer confirms.

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