How We Work: Top Custom Kinetic Lighting Solutions

Fix with these steps:

1. Channel Check: Ensure the correct cutting channel (e.g., Cut 1: CH24) is selected on the controller; set the channel value to 100-255 (0=no movement).

2. Motor Calibration: Enter "Factory Settings → Motor Calibration → Cut 1" and adjust the offset (-128~+127) to compensate for mechanical errors.

3. Mechanical Blockage: Power off the fixture and check if debris (dust, wire) is blocking the blade’s travel path; clean the path with a soft brush and re-test.

Standard configurations: approx. 4–8 weeks; custom projects depend on scale and logistics. Expedited options and rental alternatives available.

Yes, we can pre-set multiple "lighting scenes" (e.g., welcome mode, performance mode, climax mode, and clearing mode) for you. You can switch between them at will, allowing you to see how the lighting changes dynamically with the music and business hours, creating a truly immersive experience.

The production cycle for regular customization (e.g., appearance logo, parameter fine-tuning) is 15-20 days, and the cycle for complex function customization (e.g., development of a new elevating structure) is 30-45 days. Sample trial production is supported. The sample fee is charged based on the customization cost (the fee can be deducted from the payment after bulk ordering). The trial production cycle is 7-10 days, and bulk production will start only after the customer confirms the sample is qualified.

1-2 standard samples are provided free of charge (the customer needs to bear the freight). For customized samples, a cost fee is charged (e.g., 200-500 RMB/unit for appearance-customized samples). If the customer places a subsequent bulk order (meeting the MOQ of the corresponding product), the sample fee can be fully deducted from the payment, and free samples do not need to be returned.