Zheng Runze Chengdu Concert
Zheng Runze Chengdu Concert: Building a Programmable Immersive Emotional Space with "Emotional Dynamic Geometry" as Its Core

Wholesale Cooperation
Is there a regional protection policy to avoid competition among multiple wholesalers in the same region?
For prefecture-level cities and above, an "exclusive wholesale cooperation" policy is implemented: If there is already a cooperative wholesaler in a region (with an annual purchase amount of ≥ 300,000 RMB), no second wholesaler of the same type will be developed. For county-level regions, 2-3 wholesalers can be developed based on market demand, but clear sales scopes must be divided (e.g., by town) to avoid vicious competition.
What is the restocking cycle for wholesale customers? Can production be prioritized?
The restocking cycle for standard models is 3-7 days (same-day shipment if stock is sufficient), and the restocking cycle for customized models is the same as the initial customization cycle (15-45 days). For annual cooperative customers (with an annual purchase amount of ≥ 500,000 RMB), a "priority restocking agreement" can be signed, and 10%-15% of safety stock will be reserved to ensure emergency restocking needs are met within 3 days.
After-Sales Support
Can technical training be provided? For example, teaching customers how to debug DMX consoles and set light addresses.
Free technical training is supported:
▪ Online training: Operation video tutorials and live teaching (e.g., a "DMX Light Control Practical Course" once a month) are provided.
▪ Offline training: For wholesale customers (with a single purchase of ≥ 100 units), technicians can be arranged for on-site training (1-2 days, including console debugging, address setting, and fault troubleshooting).
▪ Customized training: For large-scale projects (e.g., stadium lighting projects), on-site technical guidance can be provided (charged based on the project cycle, specific details to be negotiated).
Logistics Services
Can urgent orders (e.g., customers need the lights the next day) be arranged for expedited shipment?
Expedited shipment is supported for urgent orders: For standard models (e.g., conventional PAR lights, 7-lamp 60W wash lights), if stock is sufficient, SF Express/JD Air Freight can be arranged on the same day (freight is borne by the customer; e.g., the air freight for 10 conventional lights is approximately 200-300 RMB), with next-day delivery. For standard models out of stock, expedited production can be arranged (shipment within 3 days), and an expedited fee (10%-15% of the order amount) will be charged. Specific details to be confirmed with the account manager.
Want to learn more about the latest updates?
Have questions or ready to illuminate your project? Reach out to our expert team today.
Rest assured that your privacy is important to us, and all information provided will be handled with the utmost confidentiality.
By clicking "Send your message," I agree to your processing my personal data.
To see how to withdraw your consent, how to control your personal data, and how we process it, please see our Privacy Policy and Terms of Use.
© 2025 FENG-YI. All Rights Reserved.
Facebook
Instagram
YouTube
TikTok